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IT Support for Construction and Skilled Trades

IT for a business whose staff are rarely in the office, whose sites move, and whose drawings are too large to email and too important to lose.

40+ years of combined experience · Flat monthly pricing

Construction breaks most assumptions a standard IT setup is built on. There is an office, but the work is not there. The people who most need access to the current drawing set are standing in a partly built structure with patchy signal, and the site itself will not exist in eighteen months.

The result is that the tools people actually use are the ones that work from a phone, and the official system becomes whatever somebody could get to on site. Drawings end up in a personal cloud account, a subcontractor gets a login that stays live for two years after they finish, and the estimating files that represent the firm's entire pipeline sit on one machine in the office.

None of that needs an elaborate solution. It needs the sanctioned way of working to be the convenient one, and it needs somebody to have decided what happens when a site closes or a sub moves on.

What's different about this work

Connectivity that arrives before the building does

A site trailer needs to work from the first week, often before there is any permanent service, and the requirement disappears again when the job finishes. That argues for arrangements that are quick to stand up and quick to retire — cellular-based connectivity, equipment that can be redeployed to the next site, and no long commitment tied to an address that will stop mattering. Treating each site as temporary by default is cheaper than discovering it was.

A workforce that is mobile by default

Most of the people who need systems are not at desks, and phones and tablets are the primary tools rather than the fallback. Those devices need to be managed, because they hold access to project files and they get lost, dropped and left in vehicles. Managed properly, a lost phone is a replacement; unmanaged, it is an open question about what was on it and who has it now.

Drawings and models that are too large for the habits around them

Drawing sets, models and site photography are big, they change constantly, and the cost of working from a superseded version is measured in rework. Email is the wrong tool and everybody uses it anyway, because it is what is to hand. A properly set up shared store with version history, reachable from a phone on site, removes the reason people improvise — and getting the current set into everyone's hands is worth more than any security control you could add on top.

Access that outlives the trade on site

Subcontractors, temporary crews and consultants get accounts, and those accounts routinely survive the job by years because nobody owned removing them. It is one of the most common ways a business ends up with live credentials nobody recognises. The fix is unglamorous: access granted per project with an end date attached, reviewed when a job closes rather than when somebody remembers.

Systems we expect to find

These are the systems the work actually runs on, and the ones a general IT contract tends to leave to the software vendor. We treat them as in scope.

  • Drawing and model file stores
  • Estimating and takeoff software
  • Project management platforms
  • Site photography and progress records
  • Job costing and accounting links
  • Site trailer connectivity
  • Phones and tablets used on site
  • Subcontractor and consultant access
  • Scheduling and crew dispatch
  • As-built and handover archives

What the businesses we look after say is on our testimonials page.

Common questions

Can you get a new site trailer online quickly?

Usually within a week, and we plan it as temporary from the start. That normally means cellular-based connectivity and equipment that moves to the next site when this one finishes, rather than a contract attached to an address that will stop being relevant. We would rather you were never paying for a site you left.

Our crews work from phones. How do we keep that under control?

By managing the devices rather than resisting them. Enrolled phones and tablets can be secured, wiped if lost, and set up without anyone configuring them by hand, which makes a lost device a replacement cost instead of an unanswerable question. Trying to push people back to desktops does not work, because the work genuinely is not at a desk.

How do we stop people working from outdated drawings?

Make the current set easier to reach than the old one. A shared store with version history, accessible from a phone on site, removes the reason anyone emails a PDF around in the first place. Most version problems we see are not carelessness; they are people routing around a system that was inconvenient from where they were standing.

We have subcontractor accounts nobody remembers creating. Is that a problem?

It is a common one, and worth dealing with. Accounts that outlive a job are live credentials attached to people who have no current reason to hold them. We audit what exists, remove what should not, and set access up per project with an end date so the same situation does not rebuild itself over the next two years.

How is your pricing structured?

A flat monthly rate per user, quoted after a free assessment. When headcount rises and falls with the work, how that is handled is something we settle in writing up front — it is a bad thing to discover halfway through a slow winter.

Let's talk about what you're actually running

Book a free 30-minute consultation and get a straight answer about what your business needs — or start with one of our free tools.

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Where we see this work

We cover this work across every area we serve — these are where it comes up most. On-site response differs by location, and each service area page states its own position.

Other industries we work with